BlueLine Privacy Policy

Effective Date: 8/1/2025
Last Updated: 8/20/2025

Our Commitment to Your Privacy

At BlueLine, we understand that privacy is especially important when it comes to young athletes and their families. This Privacy Policy explains how we collect, use, protect, and share information when you use the BlueLine app and services.

Information We Collect

Personal Information

  • Account Information: Name, age, email address, hockey position and experience level

  • Parent/Guardian Information: Contact details and consent records for users under 18

  • Profile Data: Training goals, preferences, and sport-specific information

Health and Fitness Data

  • Wearable Device Integration: Heart rate, sleep patterns, recovery metrics, and activity levels from connected devices (WHOOP, Garmin, Apple Watch, etc.)

  • Mental Wellness Data: Daily check-in responses, stress levels, confidence ratings, and emotional state indicators

  • Training Data: Workout completion, skill progression, and performance metrics

Usage Information

  • App Activity: Features used, session duration, and training completion rates

  • Device Information: Device type, operating system, and app version

  • Technical Data: IP address, crash reports, and performance analytics

How We Use Your Information

Primary Uses

  • Personalized Training: Create customized workout plans and skill development programs

  • AI Coaching: Provide real-time feedback and guidance through our BlueCoach system

  • Progress Tracking: Monitor your development and celebrate achievements

  • Safety Monitoring: Identify concerning patterns that may indicate overtraining or mental health concerns

Secondary Uses

  • App Improvement: Analyze usage patterns to enhance features and user experience

  • Research: Conduct anonymized studies on youth athlete development (with explicit consent)

  • Communication: Send important updates, safety information, and feature announcements

Special Protections for Minors

COPPA Compliance

For users under 13:

  • Parental Consent: Required before any data collection

  • Limited Data Collection: Only information necessary for app functionality

  • Parental Access: Parents can review, modify, or delete their child's information at any time

Additional Protections for Ages 13-17

  • Guardian Notification: Parents/guardians are informed of data practices

  • Enhanced Security: Additional encryption and access controls

  • Mental Health Safeguards: Automatic alerts to parents for concerning wellness patterns

Data Sharing and Disclosure

We Do NOT Sell Your Data

BlueLine will never sell personal information to third parties for marketing purposes.

Limited Sharing Includes

  • Wearable Device Partners: With your consent, to enable device integration

  • Sophie's Squad Integration: Mental health resources when you choose to connect

  • Emergency Situations: If we believe there's immediate risk of harm to you or others

  • Legal Requirements: When required by law or to protect our legal rights

Anonymous Data

We may share anonymized, aggregated data for research purposes to advance understanding of youth athlete development.

Data Security

Technical Safeguards

  • Encryption: All data encrypted in transit and at rest using industry-standard protocols

  • Access Controls: Strict employee access limits with multi-factor authentication

  • Regular Audits: Ongoing security assessments and vulnerability testing

  • Secure Servers: Data stored on secure, compliant cloud infrastructure

Privacy by Design

  • Data Minimization: We only collect information necessary for app functionality

  • Purpose Limitation: Data used only for stated purposes

  • Storage Limitation: Data deleted when no longer needed

Your Rights and Controls

Account Management

  • Access: View all personal information we have about you

  • Correction: Update or correct inaccurate information

  • Deletion: Request removal of your account and associated data

  • Portability: Export your data in a common format

Data Controls

  • Wearable Integration: Connect or disconnect devices at any time

  • Sharing Preferences: Control what information is shared with coaches or parents

  • Communication Settings: Opt out of non-essential communications

Parental Rights

Parents/guardians of users under 18 can:

  • Review their child's personal information

  • Request corrections or deletions

  • Revoke consent and close accounts

  • Receive copies of their child's data

Data Retention

Active Accounts

  • Personal Information: Retained while account is active

  • Health Data: Kept for training continuity and progress tracking

  • Usage Analytics: Maintained for app improvement purposes

Inactive Accounts

  • Automatic Deletion: Accounts inactive for 2 years are automatically deleted

  • Grace Period: 30-day notice before deletion with option to reactivate

  • Backup Retention: Deleted data removed from backups within 90 days

International Users

Data Transfers

BlueLine is based in the United States. By using our service, you consent to data transfer to and processing in the US.

European Users (GDPR)

If you're in the European Union, you have additional rights including:

  • Right to object to processing

  • Right to restrict processing

  • Right to lodge complaints with supervisory authorities

Changes to This Policy

Notification Process

  • Material Changes: 30-day advance notice via email and in-app notification

  • Minor Updates: Notice within the app and on our website

  • Continued Use: Using the app after changes constitutes acceptance

Version History

Previous versions of this policy are available upon request.

Contact Information

Privacy Questions

Email: privacy@bluelineapp.com
Mail: BlueLine Privacy Team, [Address]

Data Protection Officer

For European users: dpo@bluelineapp.com

Parent/Guardian Inquiries

Email: parents@bluelineapp.com
Phone: [Phone Number]

Emergency Contact Protocol

If our app detects concerning mental health patterns, we may contact:

  1. The user directly through in-app resources

  2. Designated emergency contacts (with prior consent)

  3. Mental health professionals (Sophie's Squad network)

  4. Emergency services (only in cases of immediate danger)

Your privacy and safety are our top priorities. If you have any questions about this policy or our data practices, please don't hesitate to contact us.